In 1999 Michael Bell and Doug Nicol recognized the need to provide a Canadian fulfillment house that could serve the exploding Internet direct sales market. Between them, Mike and Doug have 25 years of experience in the Direct Response industry. They decided to take this knowledge and embark along the entrepreneurial path and Northland Fulfillment was born.

Northland has developed a clientele who require a focus on all aspects of shipping merchandise either directly to the consumer's home or to mass merchandisers. Northland ships error free, on time exceeding customers' expectations to anyplace in North America. Northland has the ability to process orders from a wide variety of mediums: E-commerce, Direct Response, Loyalty and Reward Programs, Catalogue or Syndication.

Northland Fulfillment with its wide range of services can take the worries out of your 'back end' needs and gives you a number of advantages. Northland:

  • Gives you a reliable Canadian and USA address to increase your customers' confidence and therefore your sales.
  • Reduces your fixed cost and makes costs variable.
  • Lowers your per unit costs through combined volume efficiencies.
  • Reduces your courier expenses by taking advantage of Northland's volume discounts with UPS, USPS and Canada Post.
  • Increases your customer satisfaction because of our experience with fulfilling pick n' pack.
  • Develops a Co-operative relationship - working together as the business grows.
  • Gives you a partner experienced in all aspects of the back end.
  • Provides a human voice to your Web Site with 1-800 number and 7/24 bi-lingual customer service.
  • Allows electronic interfaces for easy transmission of data back and forth.

Northland Fulfillment is enabling the world's leading retailers and media companies to have a strong foothold in the Canadian Market.. Northland Fulfillment's services empower our clients while overcoming the logistics and international trading restrictions that can keep online retailers from enjoying the true potential of the Internet.

 
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